Unlock Wellness

Chiropractic Care

We have qualified chiropractors at our clinics in Matlock, Derbyshire, and Kempston, Bedford.

Chiropractic care is a hands‑on approach that focuses on the body’s musculoskeletal system, including the spine, joints, and surrounding muscles.

Our Chiropractors assess how your joints and soft tissues are moving and provide personalised care to support your comfort and mobility. The aim is to help ease musculoskeletal discomfort and improve everyday movement in a safe and supportive environment.

What is Chiropractic?

A Safe, Hands‑On Approach to Musculoskeletal Care
Chiropractic care is a non‑invasive, hands‑on approach that focuses on the body’s musculoskeletal system — including the spine, joints, and surrounding muscles. Our Chiropractors assess how your joints and soft tissues are moving and provide tailored care to support your comfort and mobility.

Chiropractic treatment is gentle and adapted to your needs. Alongside hands‑on care, we can offer guidance on movement, posture, and everyday habits that may help you feel more at ease.

At So Healthy, with clinics in Matlock and Kempston, you can feel confident that you’re in safe hands. Our friendly team is committed to providing patient‑centred, one‑to‑one care in a calm and supportive environment.

All assessments and treatments are carried out by experienced, fully qualified Chiropractors who are registered with the General Chiropractic Council.

Chiropractic Care Explained

How Chiropractic Supports Your Joints and Muscles
Chiropractic literally means by hand in Greek. Chiropractors use a range of techniques to adjust various joints in the body. We believe that the body is self healing and self regulating and that because functions in the body are controlled by the nervous system, any interference with that system can cause symptoms.

Many people come to us to get relief from pain and stiffness. We believe that symptoms are just a way of your body telling you there is a problem and so we try to find the cause of the problem by using orthopaedic, neurological and chiropractic tests.

The nervous system controls every function in the body, every cell has communication from the brain through this wiring system. If there is any interference with this system then things will not work as well as they should. Chiropractic can determine where any interference may be and remove it thereby enabling the body to function as well as it can.

Techniques

Unleash Your Body's Potential
Chiropractors learn a variety of techniques and attend seminars throughout their career to be able to use the best and most appropriate interventions necessary to help people. At So Healthy we use a variety of techniques including:

Activator: Activator methods is a specific protocol used to detect spinal joint dysfunction, analyse leg length inequality, identify issues with body mechanics, and test neurological reflexes. The device itself delivers a gentle, controlled, fast and specific thrust which is comfortable for both babies, small children, adults and the elderly.

Diversified: Various manual techniques designed to adjust and restore natural movement in joints, ligaments and muscles.

Neural Organisational Technique (NOT): This is a kinesiology based technique, taking elements from Chinese medicine to help determine issues and help the body function better.

What to Expect at Your First Chiropractic Visit

A clear, friendly guide for new patients
Booking your first appointment can feel like a big step, especially if you’re unsure what will happen. Many people come to us with musculoskeletal concerns such as back or neck discomfort, joint stiffness, muscle tension, or posture related issues.

Knowing what to expect can help you feel more comfortable and confident before you arrive.

Below is a simple overview of what typically happens from the moment you contact us through to your first appointment.

New Patient Form
When you book your first appointment, you’ll receive a New Patient Form by email. Completing this online before your visit helps your chiropractor understand your symptoms and medical history in advance.

If you’re unable to complete the form online, you can arrive 20–25 minutes early and fill it in on our clinic tablet.

The form includes questions about:
Current symptoms
Previous injuries or surgeries
Medical history
Lifestyle and daily habits
Work environment
Exercise routine

If you have recent scans or medical reports, feel free to bring them along.

Wearing comfortable clothing that allows easy movement is helpful for your assessment.

Consultation
Your first consultation usually lasts around 45 minutes to an hour. This is a relaxed conversation where your chiropractor takes time to understand what you’re experiencing.

You’ll talk through:
Your symptoms
How long they’ve been present
Your lifestyle and daily activities
Work setup and posture
Sleep habits
Any previous injuries or relevant medical history

This discussion helps build a clear picture of what may be contributing to your discomfort. Being open and detailed allows your chiropractor to tailor the assessment and care to your needs.

Physical Examination
After your consultation, your chiropractor will carry out a thorough physical assessment.

This may include:
Range of motion checks
Joint and soft tissue palpation
Reflex and muscle strength testing
Orthopaedic and neurological tests
Postural assessment

These tests help identify areas of tension, restriction, or irritation within the musculoskeletal system. They also guide your personalised care plan.

Report of Findings
Before any treatment begins, your chiropractor will explain:

What they found during the assessment
What may be contributing to your symptoms
Whether chiropractic care is suitable for you

If chiropractic isn’t appropriate, you may be referred to your GP or another healthcare professional. You’ll also receive practical advice on movement, posture, and exercises that may support your progress.

Treatment
If your case is suitable, you will receive treatment during your first visit.

Chiropractic care may include:
Use of a handheld chiropractic device called the Activator. This is a spring-loaded, or electronic chiropractic device used to deliver precise, low-force, high-speed impulses to the spine and joints, facilitating adjustments.
Gentle, hands on techniques
Joint mobilisation
Soft tissue work

These techniques aim to improve joint mobility, ease muscle tension, and support more comfortable movement.

Alongside chiropractic care, our chiropractors may also provide practical lifestyle guidance tailored to you. This can include advice on daily habits, movement, work setup, stress, sleep, diet and general wellbeing—all of which may influence how your body feels and functions. Small changes in everyday life can play a helpful role in supporting your comfort and overall musculoskeletal health.

Conclusion
Your first visit is designed to give you clarity and confidence. By the end of your appointment, you should have:

A clear understanding of your musculoskeletal findings
A personalised plan tailored to your needs
Practical guidance to support you between sessions
Realistic expectations about your progress

This first session lays the foundation for safe, consistent care and helps you move forward with confidence.

Common Questions Patients Ask

Is Chiropractic safe?
Chiropractic care is considered safe when provided by a qualified, registered professional.

How might I feel after my first visit?
People respond differently. You may notice:
Reduced tension
Improved mobility
Temporary mild soreness
Increased awareness of posture or movement

Staying hydrated, gentle movement, and following your exercise advice can be helpful.

Can I exercise after my visit?
Light activity is often fine, but your chiropractor will give guidance based on your specific situation.

How many sessions will I need?
This varies depending on your symptoms, how long they’ve been present, and your individual goals.

Will I need ongoing care?
Some people choose occasional follow-up sessions to support posture, mobility or comfort—especially if their work involves long periods of sitting. We may also recommend a tailored plan to support your ongoing wellbeing in a way that fits your lifestyle.

Qualifications

About our Qualified Chiropractors
Our chiropractors have to go through stringent training, in the UK this involves a four year full time degree at one of three colleges. The courses include, anatomy, physiology, biochemistry, radiology, radiography, general diagnosis, neurology as well as learning specific chiropractic tests and adjustments.

Chiropractors in the UK have to be registered with the General Chiropractic Council (GCC) which was set up by parliamentary act to regulate and develop the profession. It is against the law to call yourself a chiropractor if you have not undertaken the relevant training and are not registered with the GCC.

Our chiropractors have to register every year and provide evidence of continual professional development (CPD).
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Paul Ace
June 1, 2024

Esther was really helpful. Explained the process well as it was my first time and I left feeling better than when I went in!

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Barbara Fleet
May 16, 2024

I go to the Kempston branch to see Esther. She is thorough and efficient when she treats me but also is kind and compassionate. I always come away feeling better than when I walked in.

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David Huke
May 7, 2024

I have been using the so healthy wellness centre for many many years now and having a quality chiropractor available to see each month has helped me to keep playing tennis 🎾, plus doing many others things that I don’t think I’d be able to do if I didn’t have these regular checkups and adjustments. Many thanks

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Lucy Taylor
April 11, 2024

Great visit to Esther again. She immediately finds the issues and swiftly painlessly and effectively treats them. Lovely receptionist too.

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Raj Sabherwal
March 21, 2024

Highly recommend booking in with Esther Kong. Polite & friendly support staff.

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N Gressy
March 7, 2024

The magic happens here!!! Pricilla has a wealth of knowledge and experience in various methods to suit your difficulties. Soo highly recommended.

Connect with Us

Kempston
Location:
160 Bedford Road,
Kempston,
Bedford
MK42 8BH

Call us on:
01234 853444
Matlock
Location:
The Atrium,
Matlock Green,
Matlock,
DE4 3BT

Call us on: 
01629 888323
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